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KOOL4U Raving reviews

"Not Such a Raving Review" - December 2014

Thursday, December 18, 2014

Yes, it’s hard to believe the number of “Raving” reviews we receive from our customers and just to let you know that we are human, being a family run business, and do make mistakes.

Over this Christmas period a customer’s order slipped through our system and was not ready when she called in to our factory to collect. She was not happy and even though we offered to drop everything to print her order whilst she waited, or offered to have it delivered free to her door first thing the next morning, she cancelled her order and said “as for your customer service, I will never return”.
Admittedly we did slip on the “customer service” which could have been excused taking into account the number of orders we have had to process.

Unfortunately mistakes do happen, we are all not perfect, but we, as a family, strive to provide our customers with the best customer service they deserve, because after all, we would not be in business without you!

We wish you all a Merry Christmas and Happy New Year.
Best wishes from the Team at Kool4U.

Raving Reviews

Raving Reviews - January 2015

Monday, February 02, 2015

WOW!! We received our stubby coolers today as promised. All I can say is they are unbelievable!! I am soooo happy with them, I can't wait to see our family and friends reaction to them on our wedding day. Thank you so much again for your amazing and prompt service and an absolutely brilliant product. They are definitely the best I have seen and totally worth the price. I honestly cannot put into words how much I love them, they are seriously amazing. Thank you again and I will definitely be recommending you to everyone! Once again, I LOVE THEM so much!
Kindest regards,
Toni and Shaun - 28/01/2015 - Customer’s Design tweaked by Kool4U
 

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"Not Such a Raving Review" - December 2014

Thursday, December 18, 2014

Yes, it’s hard to believe the number of “Raving” reviews we receive from our customers and just to let you know that we are human, being a family run business, and do make mistakes. 

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Raving Reviews - December 2014

Thursday, December 18, 2014

I am extremely happy with my coolers. It was so easy to convey my design to you and it came out better than I thought it would. I found your service excellent, efficient, fast, reasonably priced and friendly. I am also pleased with the quality of the cooler and how well my design shows up on it.
Thank you
Portia T - 23/12/2014 - Customised by Kool4U
 

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Raving Reviews - November 2014

Wednesday, December 17, 2014

I just wanted to say a very, very big thank you to you for your wonderful work with our Dad's stubby holders. We've just returned from his party and they were an absolute hit. I will definitely be recommending your business. Thank you again so very much, I really appreciated everything.
Regards Kylie G – 30/11/14 – Customised by Kool4U.
 

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