You have decided that our stubby holders are Kool4U…so what happens after you place your order?
1. Artwork and design
Depending on your design complexity and required due date your artwork and design in general takes about 2-3 days to be completed. We do offer a quick turnaround for urgent orders. So if you have a deadline to meet or have left it a bit late, just contact us and we’ll do our best to assist you. Our Artwork Dept will send you 2 sample designs, and allow you 1 change. Thereafter a $35.00 artwork fee will apply for any further changes.
If you wish to create your own design, we can send you our Stubby Cooler template.
2. Design approval and sign off
Once your design is approved we will start production. Please ensure you check your design carefully.
We offer a 100% satisfaction guarantee and just to put your mind at rest we’ve never had a client ask for a refund due to bad service or artwork they didn’t like.
3. Kool4U production
Unless your order is urgent, it can take 7-10 working days depending on your quantity. We take into account the “Date Required” on your order form, so it’s essential to advise us of your required date.
4. Dispatch and delivery
As soon as your Kool4U order is dispatched, you will be advised of a Tracking Number with a link to track your parcel. As we use a Courier Service and not Australia Post, please advise us of a street or business address where someone will be available to receive the parcel, or give us instructions to leave it at the front door. The Couriers do not re-deliver and will leave instructions where your parcel will be left for your collection.